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[xcaliber]

did an update and now there are certain keys that won't work. Any Gurus got any ideas? Typing this on my I pad

[Rocket67]

On what?  What OS? What update?

[Gumbo]

Just remove the keys that don't work, issue solved 

Windows right? Have you tried to uninstall the update? Let me know if you need some help I might be able to figure it out fer ya. 

[Gumbo]

Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps

[Rocket67]

Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps

In my experience as a technical support specialist I always tried the simplest things first....try another keyboard. 

[xcaliber]

Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps

In my experience as a technical support specialist I always tried the simplest things first....try another keyboard. 

It's a laptop

[JustinVTX]

When windows updates, it sometimes creates a restore point that you can go back to.  Right click on My Computer, properties, advanced system settings, system protection and look for a restore point

[Rocket67]

It's a laptop

Now there is some information that would have been good to have at the beginning.  If you have a USB keyboard, plug it in and see if you have the same problem.  Clear ESCD, restore BIOS defaults, etc, etc. 

[Rocket67]

And of course, there is Google...

http://www.drivethelife.com/windows-10/fix-keyboard-not-working-windows-10-anniversary-update-issue.html

[xcaliber]

Your talking to somebody that still carries a flip phone

[Rocket67]

Your talking to somebody that still carries a flip phone

Do you have the original box for the computer?  If so, take the computer and put it in the original box, load it in your car, take it back to the place you bought it. 

[Lucky]

While we are in a soliciting IT help mode here....I have a windows document that I for some stupid Cranberries reason created a password for.  That was years ago and i would now like to access the document and of course don't remember the password.  Is there any way to get around that?  They do it in the movies all the time.

[Rocket67]

While we are in a soliciting IT help mode here....I have a windows document that I for some stupid Cranberries reason created a password for.  That was years ago and i would now like to access the document and of course don't remember the password.  Is there any way to get around that?  They do it in the movies all the time.

Email it to Hillary and the Russian's will open it for you. 

[Lucky]

But then all my diet secrets will be known worldwide