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Main Area => General Discussion => Topic started by: xcaliber on December 08, 2016, 11:20:58 AM

Title: Computer help
Post by: xcaliber on December 08, 2016, 11:20:58 AM
did an update and now there are certain keys that won't work. Any Gurus got any ideas? Typing this on my I pad
Title: Re: Computer help
Post by: Rocket67 on December 08, 2016, 11:33:07 AM
On what?  What OS? What update?
Title: Re: Computer help
Post by: Gumbo on December 08, 2016, 01:42:10 PM
Just remove the keys that don't work, issue solved  ;D

Windows right? Have you tried to uninstall the update? Let me know if you need some help I might be able to figure it out fer ya.  :c
Title: Re: Computer help
Post by: Gumbo on December 08, 2016, 02:05:03 PM
Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps :thumbup:
Title: Re: Computer help
Post by: Rocket67 on December 08, 2016, 02:19:03 PM
Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps :thumbup:

In my experience as a technical support specialist I always tried the simplest things first....try another keyboard. 
Title: Re: Computer help
Post by: xcaliber on December 08, 2016, 04:19:23 PM
Once you get into Windows you can just head to Programs and Features and then click on “View installed updates” in the left-hand pane of the window. You could also search for that text if you prefer. Then you can select the problematic update and click the Uninstall button.

See if that helps :thumbup:

In my experience as a technical support specialist I always tried the simplest things first....try another keyboard. 
It's a laptop
Title: Re: Computer help
Post by: JustinVTX on December 08, 2016, 05:47:39 PM
When windows updates, it sometimes creates a restore point that you can go back to.  Right click on My Computer, properties, advanced system settings, system protection and look for a restore point


Title: Re: Computer help
Post by: Rocket67 on December 09, 2016, 08:03:40 AM
It's a laptop

Now there is some information that would have been good to have at the beginning.  If you have a USB keyboard, plug it in and see if you have the same problem.  Clear ESCD, restore BIOS defaults, etc, etc. 
Title: Re: Computer help
Post by: Rocket67 on December 09, 2016, 08:06:34 AM
And of course, there is Google...

http://www.drivethelife.com/windows-10/fix-keyboard-not-working-windows-10-anniversary-update-issue.html (http://www.drivethelife.com/windows-10/fix-keyboard-not-working-windows-10-anniversary-update-issue.html)
Title: Re: Computer help
Post by: xcaliber on December 09, 2016, 08:55:51 AM
Your talking to somebody that still carries a flip phone
Title: Re: Computer help
Post by: Rocket67 on December 09, 2016, 09:30:31 AM
Your talking to somebody that still carries a flip phone

Do you have the original box for the computer?  If so, take the computer and put it in the original box, load it in your car, take it back to the place you bought it. 
Title: Re: Computer help
Post by: Lucky on December 09, 2016, 12:05:31 PM
While we are in a soliciting IT help mode here....I have a windows document that I for some stupid Cranberries reason created a password for.  That was years ago and i would now like to access the document and of course don't remember the password.  Is there any way to get around that?  They do it in the movies all the time.
Title: Re: Computer help
Post by: Rocket67 on December 09, 2016, 12:07:03 PM
While we are in a soliciting IT help mode here....I have a windows document that I for some stupid Cranberries reason created a password for.  That was years ago and i would now like to access the document and of course don't remember the password.  Is there any way to get around that?  They do it in the movies all the time.

Email it to Hillary and the Russian's will open it for you. 
Title: Re: Computer help
Post by: Lucky on December 09, 2016, 03:01:33 PM
But then all my diet secrets will be known worldwide  :ohwow:
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